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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Martha Lopez

May 22, 2025

5  out of  5
rating by Martha Lopez
"Andres Pina and Leticia Sandoval have been helping me out with my insurance needs for years. I have some State Farm offices closer to my residence but remain faithful to this office. Their service is professional yet easy, personable, and relatable. A special shout out to Leticia who always comes through for me and quickly and easily answers all my questions. I highly recommend this office. (Just an update for 2025- my original post was from a year or 2 ago…I called to today, and Leticia took care of me with a smile. She’s the best… I stand by my past review)."
We responded:
"Hello Martha, thank you for taking the time to share your honest and positive feedback! Our team enjoys the opportunity to do our very best because we certainly strive to exceed your expectations. We appreciate you for having confidence in our abilities and entrusting us with your insurance policies!"
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ezekiel moreno

May 22, 2025

5  out of  5
rating by ezekiel moreno
"Lety was very helpful,"
We responded:
"Ezekiel, thank you for your kind words! We're thrilled to hear that Lety was able to assist you and make your experience enjoyable. We truly appreciate your feedback and look forward to serving you again in the future!"
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Carlos Flores

May 22, 2025

5  out of  5
rating by Carlos Flores
"LETY is very friendly efficient& knowledgeable, he does her job a 100% I'm glad to do business with her keep up the good work"
We responded:
"Thank you Carlos, Juan our business lines specialist has a wealth of small business operations and risk knowledge and is ready to help in English and Spanish!"
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Jessica Martinez

May 21, 2025

5  out of  5
rating by Jessica Martinez
"Letty is great"
We responded:
"Jessica, thank you for your kind words! We’re so glad to hear that Letty has made such a positive impression. She truly is a valued member of our team, and we’ll be sure to share your feedback with her. If there’s anything else we can assist you with, don’t hesitate to reach out. We appreciate your support!"
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Juan Carlos Raygoza

May 21, 2025

5  out of  5
rating by Juan Carlos Raygoza
"Almost the entirety of my interactions have been with their customer service rep Lety. Let me tell you about Lety. She exemplifies the high-quality of customer service I've come to expect from State Farm. Lety is personable, professional, and knowledgeable about the policies and small details we as consumers tend to overlook. I recently had to change payment methods, and Lety was fastidious in making the transition. Anywho"
We responded:
"Juan, thank you so much for taking the time to share your wonderful experience! We’re thrilled to hear such kind words about Lety and the exceptional service she provided. At our office, we pride ourselves on delivering top-notch customer care, and it’s clear that Lety truly exemplifies that commitment. We’ll be sure to pass along your kind words to her—it will absolutely make her day! If there’s anything else we can assist you with in the future, please don’t hesitate to reach out. We’re always here to help."
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Hector Sandoval

May 17, 2025

5  out of  5
rating by Hector Sandoval
"Outstanding customer service, amazing follow up and quick to find solutions. Letty is simply the best."
We responded:
"Thank you so much for your amazing review, Hector! We're thrilled to hear that you had such a positive experience with our team, and we couldn’t agree more—Lety truly is incredible! Outstanding customer service and quick solutions are what we strive for every day, and it’s wonderful to know we delivered that for you. We look forward to serving you again in the future!"
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Martindelcampo1956 Camarena

May 16, 2025

5  out of  5
rating by Martindelcampo1956 Camarena
"Lety nos ayudó. Con nuestro reclamo de auto. Muchas gracias. Se merece un incremento de saldo."
We responded:
"Martin, muchas gracias por tomarte el tiempo de dejarnos tu comentario! Nos alegra saber que Lety pudo ayudarte con tu reclamo de auto y que quedaste satisfecho con nuestro servicio. Sin duda, compartiremos tus amables palabras con ella. Estamos comprometidos a brindar la mejor atención posible a nuestros clientes. ¡Gracias nuevamente por tu confianza! 😊"
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Luis Llanos

May 15, 2025

5  out of  5
rating by Luis Llanos
"Lety (on Andres' team) was amazing - she was so helpful, thoughtful, and pleasant. She made a stressful situation easy."
We responded:
"Luis, thank you so much for your kind words! We're thrilled to hear that Lety provided such helpful, thoughtful, and pleasant service. Making stressful situations easier is exactly what we strive for, and it's wonderful to know Lety made a positive impact during your experience. We'll be sure to share your feedback with her. Please don't hesitate to reach out if you need assistance in the future!"
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Ramon Flores

May 15, 2025

5  out of  5
rating by Ramon Flores
"Leticia es una persona que me atiende muy Bien cuando hago mis pagos.Gracias."
We responded:
"Ramon, muchas gracias por tu amable comentario! Nos alegra saber que Lety te brinda un excelente servicio al momento de realizar tus pagos. Nos esforzamos por ofrecer la mejor atención posible, y comentarios como el tuyo nos motivan a seguir mejorando. ¡Esperamos verte pronto nuevamente!"
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Sam Lee

May 14, 2025

5  out of  5
rating by Sam Lee
"Lety was awesome.. she made everything simple and very reassuring..."
We responded:
"Sam, thank you so much for your kind words! We’re thrilled to hear that Lety was able to make everything simple and reassuring for you. She truly strives to provide an exceptional experience for everyone, and your feedback means so much to us. If you ever need assistance again, please don’t hesitate to reach out!"
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Baldomero Marroquin

May 13, 2025

5  out of  5
rating by Baldomero Marroquin
"Leticia es la mejor de la oficina. Siempre me ayuda con lo que necesito."
We responded:
"Baldomero, muchísimas gracias por tus amables palabras! Nos alegra saber que Lety ha podido ayudarte siempre que lo necesitas. Ella se esfuerza por brindar el mejor servicio posible y es un gran orgullo tenerla en nuestro equipo. Estamos aquí para ayudarte en lo que necesites, no dudes en contactarnos en cualquier momento. ¡Gracias por tu confianza!"
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Danielle

May 13, 2025

5  out of  5
rating by Danielle
"I had a wonderful time speaking with Leticia! She was professional, responsive, and understanding with all of my needs and questions. She immediately made me feel comfortable and at ease with the process and I truly appreciate her service. I highly recommend!"
We responded:
"Danielle, thank you so much for your kind words! We’re thrilled to hear that Lety was able to provide such a positive experience for you. She takes pride in being professional, responsive, and attentive to our clients' needs, and it’s wonderful to know she made you feel comfortable throughout the process. Your recommendation means the world to us, and we truly appreciate your feedback. If you ever need anything in the future, don’t hesitate to reach out!"
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Roberta Rayas

April 29, 2025

5  out of  5
rating by Roberta Rayas
"I have spoken with Lety a few times in gathering information for my mom's property and vehicle. Lety is very informative and patient and answerd all our question, very pleasant person THANK YOU!!. I will be back."
We responded:
"Roberta, thank you so much for your wonderful feedback! We’re delighted to hear that Lety was able to provide you with helpful information and patiently answer all your questions. She truly takes pride in delivering exceptional service, and we’ll make sure to pass along your kind words to her. We look forward to welcoming you back soon—thank you for choosing us!"
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Andy Barrera

April 17, 2025

5  out of  5
rating by Andy Barrera
"Very Helpful. Customer Service is unmatched."
We responded:
"Andy, thank you so much for your kind words! Our team is thrilled to hear you found our customer service unmatched. Providing helpful and exceptional service is our top priority, and your feedback means the world to us. If there’s anything else we can assist you with, please don’t hesitate to reach out!"
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Terrell

April 11, 2025

5  out of  5
rating by Terrell
"I have been a member for several years and l would like to say, Leticia Sandoval is the best, always helpful and professional she goes above and beyond to take care of all your needs… She’s the best…….."
We responded:
"Terrell, thank you so much for being a valued member for several years and for sharing such kind words about Lety! We’re thrilled to hear that she consistently goes above and beyond to provide helpful and professional service. She truly is an incredible asset to our team, and we’ll make sure to pass along your wonderful feedback. Your support means so much to us—please don’t hesitate to reach out if there’s anything else we can assist you with!"
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Anna Soto

April 7, 2025

5  out of  5
rating by Anna Soto
"I have been with State farm since 1999, have life insurance policies with them car insurance home insurance. And as we all get approached by other insurance companies for a lower rate, to save money.One thing I know about The agents that I have dealt with on any occasion where there’s a car accident or questions about policies is there always there for me specially Leticia so thank you! very much Letty. You are appreciated by the Soto family."
We responded:
"Anna, thank you so much for being a loyal State Farm customer since 1999 and for sharing your experience! We’re honored to have earned your trust for your life, car, and home insurance needs over the years. It’s wonderful to hear that Leticia has been there for you during important moments, and we’ll be sure to share your kind words with her. Your appreciation means so much to us and to Lety—thank you, Soto family, for allowing us to be part of your journey. If there’s anything else we can assist you with, don’t hesitate to reach out!"
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Sole Designs

March 28, 2025

5  out of  5
rating by Sole Designs
"Recently had to inquire office about my currently commercial policy. Office was very helpful and got me what I needed right away. Agents are very nice."
We responded:
"Sole, thank you for your kind words! We’re so glad to hear that our team was able to assist you promptly with your commercial policy inquiries. Providing helpful and efficient service is always our priority, and we’re thrilled you found our agents to be friendly and accommodating. If there’s anything else we can assist you with, please don’t hesitate to reach out!"
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Lauren CM

March 19, 2025

5  out of  5
rating by Lauren CM
"I received exceptional assistant from Letty Sandoval. She was very knowledgeable and quick to answer all of my questions."
We responded:
"Lauren, thank you for your wonderful feedback! We’re so happy to hear that Lety provided exceptional assistance and was quick to answer all of your questions. She truly cares about delivering the best service possible, and we’ll be sure to share your kind words with her. If you ever need anything else, we’re here to help!"
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Roseann Munoz

March 18, 2025

5  out of  5
rating by Roseann Munoz
"Thank you so much to Lety Sandoval. I had so many questions and she answered them all so professionally. I appreciate the knowledge she has. I recommend this office to all, so friendly, professional and knowledgeable. Thank you!!"
We responded:
"Roseann, thank you so much for your kind words and recommendation! We’re thrilled to hear that Lety was able to answer all of your questions so professionally and that her knowledge made a positive impression. Providing friendly, professional, and knowledgeable service is what we strive for every day. We’ll make sure to share your wonderful feedback with Lety—she’ll be delighted! If there’s anything else we can assist you with, don’t hesitate to reach out. Thank you for choosing our office!"
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Katherine Roehrick

March 13, 2025

5  out of  5
rating by Katherine Roehrick
"I recently purchased a new car and Leticia was very helpful and efficient when I called to make the changes to my insurance. She was very friendly, professional, and made sure everything was updated. I received an electronic copy of the changes very quickly. I appreciate the efficiency!"
We responded:
"Katherine, thank you so much for sharing your experience! We’re delighted to hear that Lety provided such helpful, friendly, and professional service while assisting you with your insurance updates for your new car. Efficiency is always a priority, and we’re glad she was able to ensure everything was updated and sent to you quickly. We’ll be sure to pass along your kind words to Leticia. If there’s anything else we can assist you with, please don’t hesitate to reach out!"
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Brian Perez

March 13, 2025

5  out of  5
rating by Brian Perez
"Always a pleasure to work with Letty, always goes on and beyond for me"
We responded:
"Hi Brian, thanks so much for leaving us a review! We've enjoyed having you as part of our State Farm family, and we're glad you continue enjoying your experiences with us, time and time again. We always want our customers to get the most out of their visits and calls, so if you ever need further assistance, you know how to get in touch. – Andres"
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Mary Colton

March 12, 2025

5  out of  5
rating by Mary Colton
"Well informed and friendly, able to assist with my needs with ease."
We responded:
"Mary, thank you for your kind words! We’re so glad to hear you found our team well-informed and friendly, and that we were able to assist with your needs effortlessly. Providing excellent service is always our top priority. If there’s anything else we can help you with, please don’t hesitate to reach out!"
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Margarita Freire

March 6, 2025

5  out of  5
rating by Margarita Freire
"Excellent service from Staff Agent Leticia Sandoval."
We responded:
"Margarita, thank you for your kind feedback! We’re thrilled to hear that Lety provided you with excellent service. She’s a valued member of our team, and we’ll be sure to share your kind words with her. If there’s anything else we can assist you with, please don’t hesitate to reach out! "
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Isaac Mancina

February 7, 2025

5  out of  5
rating by Isaac Mancina
"Lety made my experience so pleasant. She was very helpful and answered every question i had. Definitely best experience i had over the phone great customer service"
We responded:
"Isaac, thank you so much for your thoughtful feedback! We’re thrilled to hear that Lety made your experience so pleasant and provided excellent customer service over the phone. She truly takes pride in being helpful and ensuring all questions are answered. We’ll be sure to share your kind words with her! If there’s anything else we can assist you with, please don’t hesitate to reach out."
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Samantha Rodriguez-Carmona

February 5, 2025

5  out of  5
rating by Samantha Rodriguez-Carmona
"They were really nice to me and very helpful with the questions I had. Leticia was the woman who helped me and she was really informative and helped me through the process of what I needed to get done. Thanks !"
We responded:
"Samantha, thank you so much for your kind words! We’re so glad to hear that Lety was able to assist you and provide helpful, informative support throughout the process. She takes pride in delivering excellent service, and we’ll be sure to share your feedback with her. If you have any other questions or need further assistance, don’t hesitate to reach out. Thanks again for choosing us!" "