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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Liz Rodriguez

Liz Rodriguez

September 26, 2025

5  out of  5
rating by Liz Rodriguez
"I called for auto quotes and Lety was very patient answering all my questions . She provided excellent customer service."
We responded:
"Liz, thank you so much for your kind words! We're glad to hear that Lety was patient and provided excellent customer service while assisting you with your auto quotes. We appreciate your feedback and look forward to serving you again! "
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ciaLu pezLo

September 26, 2025

5  out of  5
rating by ciaLu pezLo
"Leticia Sandoval was such a good help and fast and she was the only one working and still with customer service knowledge."
We responded:
"Cailu, thank you for your wonderful feedback! We're glad to hear that Lety provided fast and knowledgeable service, even while handling everything on her own. We appreciate you recognizing her dedication and look forward to assisting you again! "
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Nancy

September 25, 2025

5  out of  5
rating by Nancy
"Thank you Noe for your great customer service. Policies can very confusing, but he broke every down for me into simple terms. Thank you"
We responded:
"Nancy, thank you so much for your kind words! We're glad to hear that Noe was able to make the policy details clear and easy to understand. Providing excellent customer service is our top priority, and your feedback means a lot to us. If you ever have any more questions, feel free to reach out anytime! "
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Denisse Macias

September 25, 2025

5  out of  5
rating by Denisse Macias
"Agent Noe was very professional, knowledgeable, and had a friendly demeanor. I’m very happy with my experience. Thank you!"
We responded:
"Denisse, Thank you for your wonderful feedback! We're glad to hear that Noe provided you with professional and friendly service. Your satisfaction means a lot to us, and we appreciate the opportunity to assist you. If you ever need anything else, please don’t hesitate to reach out! "
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Eric Ramirez

September 25, 2025

5  out of  5
rating by Eric Ramirez
"My family has been using Statefarm for over 20 years from our homes to cars. Leticia has always helped when i needed to get specifics on the policy or proof. Great customer service and prices are better then the competitors."
We responded:
"Eric, thank you so much for your kind words and loyalty over the past 20 years! We're thrilled to hear that Lety has consistently provided you with excellent service and support. Your trust means a lot to us, and we're glad to offer competitive prices that meet your needs. We look forward to continuing to serve you and your family for many years to come! "
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Shanaya Dominguez

September 24, 2025

5  out of  5
rating by Shanaya Dominguez
"I had a great experience working with Noe for my life insurance quote. He is incredibly knowledgeable, patient, and took the time to explain all my options clearly. I highly recommend Noe to anyone looking for reliable and personalized life insurance."
We responded:
"Shanaya, Thank you so much for your kind words and recommendation! We're thrilled to hear that Noe provided you with knowledgeable and patient service, making the life insurance process clear and personalized. We truly appreciate your trust and look forward to assisting you again in the future! "
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Jimy Ulloa

September 24, 2025

5  out of  5
rating by Jimy Ulloa
"La atencion fue muy amigable y amablemente por parte de Noe"
We responded:
"Jimy, Muchas gracias por tus amables palabras! Nos alegra saber que la atención de Noe fue amigable y amable. Siempre estamos aquí para ayudarte con lo que necesites. ¡Esperamos poder servirte nuevamente pronto! "
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Alice Fierro

September 19, 2025

5  out of  5
rating by Alice Fierro
"Was looking for new insurance quote. Spoke with Lety. She was very helpful and gave me some good quotes. She was very patient and respectful. Would highly recommend this company"
We responded:
"Alice, thank you so much for your kind words and recommendation! We're glad to hear that Lety provided you with helpful, patient, and respectful service. We appreciate your trust in us and look forward to assisting you with your insurance needs in the future! "
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Jonathan De armond

September 18, 2025

5  out of  5
rating by Jonathan De armond
"I would like to say that the staff is amazing also I want to say lety is amazing always takes care of me and is very helpful with everything thank you so much"
We responded:
"Jonathan, thank you for your wonderful feedback! We're thrilled to hear that our staff and Lety, has been so helpful and attentive to your needs. We truly appreciate your kind words and look forward to continuing to provide you with excellent service! "
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Rigoberto Rodriguez

September 18, 2025

5  out of  5
rating by Rigoberto Rodriguez
"Noe y Lety me atendieron muy bien. Solucionando y resolviendo todas mis preguntas"
We responded:
"Rigoberto, Muchas gracias por tu comentario! Nos alegra saber que Noe y Lety pudieron atenderte bien y resolver todas tus preguntas. Estamos aquí para ayudarte siempre que lo necesites. ¡Saludos! "
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Jesus Delgado

September 8, 2025

5  out of  5
rating by Jesus Delgado
"Great customer service. Lety gave me the option to pause the payments after selling my previous vehicle, rather than cancelling the policy. Once we got our new vehicle, she allowed for a quick and easy reinstatement process. By far the best costumer service compared to my previous insurance companies."
We responded:
"Jesus, thank you for your wonderful feedback! We're glad to hear that Lety was able to provide you with flexible options and a smooth reinstatement process. It's great to know that our customer service stood out compared to your previous experiences. We appreciate your trust and look forward to continuing to serve you! "
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MarcAnthony Soto

September 8, 2025

5  out of  5
rating by MarcAnthony Soto
"I had a really positive experience with Andres Pina at State Farm. She was incredibly knowledgeable and took the time to walk me through my situation with clear, helpful guidance. I left our conversation feeling much more confident about my next steps and really appreciated her professionalism and support. Highly recommend her to anyone looking for an agent who truly cares and goes the extra mile."
We responded:
"Marc Anthony, thank you for sharing your positive experience! We're delighted to hear that Lety provided knowledgeable, clear, and supportive guidance that helped you feel confident about your next steps. Your recommendation means a lot to us, and we’re proud to have Lety on our team. If you ever need assistance in the future, don’t hesitate to reach out! "
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Luis Serrano

September 8, 2025

5  out of  5
rating by Luis Serrano
"Great customer service Leticia Sandoval! Very professional Team."
We responded:
"Luis, thank you so much for your kind words! We're thrilled to hear that Lety and our team provided you with excellent customer service. We appreciate your support and look forward to serving you again! "
Profile photo of Jaime Bugarin

Jaime Bugarin

September 4, 2025

5  out of  5
rating by Jaime Bugarin
"Noe helped me with my life insurance. He took the time to explain all the options clearly and patiently answered all my questions. Highly recommend Noe for anyone looking for insurance assistance."
We responded:
"Jaime, thank you so much for your kind words! We're thrilled to hear that Noe provided clear explanations and took the time to answer all your questions. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out! "
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laura

September 3, 2025

5  out of  5
rating by laura
"My family’s had their insurance here and it’s a beyond beautiful experience. Highly recommend for anyone in the market for great insurance. I’m about to graduate and i’ve been shopping around for some good insurance agents and stuff, and this is the best one by far. Great office, I approve. Can’t wait to pass my drivers test next week."
We responded:
"Laura, thank you so much for your wonderful review! We're thrilled to hear that you and your family have had such a positive experience with us. Congratulations on your upcoming graduation and best of luck passing your driver's test next week! We're here to support you with all your insurance needs as you start this exciting new chapter. We truly appreciate your recommendation and look forward to continuing to serve you! "
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juana salazar

August 28, 2025

5  out of  5
rating by juana salazar
"Bien servido"
We responded:
"Juana, muchas gracias por tu comentario! Nos alegra saber que quedaste bien satisfecha. Esperamos verte de nuevo pronto!"
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Fernando Palacios

August 25, 2025

5  out of  5
rating by Fernando Palacios
"Lety was very nice when speaking to her over the phone. She was very helpful and answered all my questions."
We responded:
"Fernando, thank you so much for your kind words! We're glad to hear that Lety was helpful and answered all your questions. We appreciate your feedback and look forward to assisting you again in the future! "
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Angelica centeno

August 21, 2025

5  out of  5
rating by Angelica centeno
"Lety was a huge help! She answered all my questions and made my call super easy and efficient. She was a pleasure to be on the phone with!"
We responded:
"Angelica, thank you so much for your kind words! We're thrilled to hear that Lety was able to assist you efficiently and make your call a pleasant experience. We'll be sure to share your feedback with her! "
Profile photo of Maiyo Lara

Maiyo Lara

August 20, 2025

5  out of  5
rating by Maiyo Lara
"I have been a State Farm customer with multiple agents for over 30 years. In this office, Juan has always been extremely helpful in meeting our needs and requests promptly and professionally. Juan recently left the office and Lety was able to assist me with updating my insurance needs with the same level of service."
We responded:
"Maiyo, thank you so much for your kind words and continued trust in our office over the past 30 years. We're delighted to hear that Juan provided you with excellent service, and that Lety was able to assist you just as promptly and professionally. We truly appreciate your loyalty and look forward to continuing to meet your insurance needs! "
Profile photo of Jose Ramirez

Jose Ramirez

August 15, 2025

5  out of  5
rating by Jose Ramirez
"I have been a costumer of Andres-Pina State Farm. For many, many years. This last time I needed help with my account, Leticia was very polite and helpful. All the changes I need to make, she did them all and didn't take very long. Thank you Letty."
We responded:
"Jose, thank you so much for your continued trust over the years! We're delighted to hear that Lety provided you with polite and efficient service. We'll be sure to pass along your kind words to her. If you ever need assistance again, we're here to help! "
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Marjorie Jimenez

August 13, 2025

5  out of  5
rating by Marjorie Jimenez
"It’s always a pleasure speaking with Leticia. She is friendly, patient, and always takes the time to answer all my questions. Whenever I need help or have concerns about our insurance policy, she handles them promptly and thoroughly. Thank you, Leticia, for always taking my calls and providing such excellent service!"
We responded:
"Marjorie, thank you so much for your kind words! We're thrilled to hear that Leticia has been friendly, patient, and helpful with all your questions and concerns. Providing excellent service is our top priority, and we'll be sure to share your appreciation with her. We're always here to assist you whenever you need us! "
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Susana Ramirez

August 11, 2025

5  out of  5
rating by Susana Ramirez
"I want to thank Lety for her help. She is very kind and knowledgeable"
We responded:
"Susana, thank you so much for your kind words! We’re thrilled to hear that Lety provided you with such helpful and knowledgeable service. We appreciate your feedback and look forward to assisting you again in the future! "
Profile photo of Elizabeth Manalansan

Elizabeth Manalansan

August 11, 2025

5  out of  5
rating by Elizabeth Manalansan
"⭐⭐⭐⭐⭐ I’ve had such a great experience with Andres Pina and his team! They’ve helped me with both my life insurance and auto insurance, making the process simple and stress-free. The team is knowledgeable, friendly, and always willing to go the extra mile to make sure I have the right coverage for my needs. Every time I reach out, they provide excellent service—quick responses, clear explanations, and genuine care. I truly appreciate the peace of mind they give me every day. Highly recommend them for anyone looking for reliable insurance and outstanding customer service!"
We responded:
"Elizabeth, thank you so much for your wonderful review! We're thrilled to hear that the team has made your insurance experience simple and stress-free. Providing knowledgeable, friendly, and attentive service is our top priority, and your kind words mean a lot to us. We're grateful for your recommendation and look forward to continuing to support your insurance needs! "
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Robin Flores

August 9, 2025

5  out of  5
rating by Robin Flores
"My State Farm Agent retired earlier this year. My accounts were transferred to Andres Pe n a/ State Farm agency in Montebello. My first contact was over the phone with representative Lety. I introduced myself and let her know I wanted to pay my premium. Lety was super attentive! I was impressed with Lety's customer service. Lety located my accounts and processed my payments. I didn't have to repeat myself for my inquiries. Thank you Lety for your friendliness and professional care. I look forward to going into the office to meet you and my new agent!🤗"
We responded:
"Robin, thank you so much for your kind words and thoughtful review! We're delighted to hear that Lety provided you with attentive and professional service during your first contact with our agency. We look forward to welcoming you in person soon and continuing to support your insurance needs. Your satisfaction means a lot to us! "
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Alejandro Bugarin

August 8, 2025

5  out of  5
rating by Alejandro Bugarin
"I had a great experience getting an auto quote! The process was quick and straightforward. Noe was knowledgeable and friendly. He took his time to answer my questions and helped me find the coverage for my needs. Highly recommend!"
We responded:
"Alejandro, thank you so much for your kind words and recommendation! We're thrilled to hear that Noe provided you with knowledgeable and friendly service and helped you find the right coverage. If you ever need assistance in the future, don’t hesitate to reach out. We appreciate your trust! "